Exchange and Return Policy for Certified Preowned Items
Thank you for your purchase with Ahmed Seddiqi & Sons LLC.
Please be advised of the following terms regarding certified preowned items:
(A) As-Is Condition
All certified preowned items are sold in as-is condition. The items may exhibit visible or nonvisible signs of prior use, which inherent for preowned items, which are accepted by the customer as part of the purchase.
(B) No Exchanges or Returns
All sales are final, and exchanges or returns are not permitted, unless otherwise required by applicable law.
(C) Guarantee
Each item will be accompanied by a separate guarantee manual. The guarantee terms for water resistance and chronometric performance by watch category are as follows:
Watch Category | Modern | Classic | Vintage |
|---|---|---|---|
Water Resistance | Guarantee coverage includes water resistance | Guarantee coverage for water resistance determined on a case-by-case basis. | Guarantee coverage excludes water resistance. |
Chronometric Performance | Guarantee coverage includes chronometric performance. | Guarantee coverage includes chronometric performance. | Guarantee coverage excludes chronometric performance. |
Any exclusions from guarantee coverage applicable to the purchased item(s) are noted on the reverse side of this invoice.
(D) Care and Use Instructions
The customer must comply with all care and use instructions provided in the product manual, where applicable.
(E) Additional Terms and Conditions
Additional terms and conditions associated with any promotions run by our boutique are incorporated into this policy by reference. By proceeding with the purchase, the customer acknowledges and accepts the terms of any applicable promotion.
For customer safety and personal safety, CCTV cameras are in operation in all our boutiques.
For any after-sales inquiries, the customer shall contact the boutique where the item was originally purchased.
This policy also applies to gifts; however, only the customer who made the purchase may request a refund, where applicable.
For further information about our return and exchange policies, please contact info@seddiqi.com.